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Withdrawal Policies

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Withdrawal Request Deadlines

Exam withdrawal requests – must be received no later than the last day of the exam you are withdrawing from.
Exam withdrawal requests with time to apply for the next scheduled exam – must be received at least 5 business days before the application deadline for the next exam.
Document Evaluation or US Document Evaluation withdrawal requests – must be received before your Document Evaluation is completed.
Pharmacy Technician International Evaluation – must be received before your portfolio review begins.

General Withdrawal Policies

How to Withdraw

Send an email to withdrawals@pebc.ca.

The subject line of the email must include:

Your PEBC ID number
The word “Withdrawal”
The name of the application you are withdrawing from, e.g. Evaluating Examination. If it is an exam application, include the month and year of the exam, e.g. Evaluating Examination January 2020.

The body of the email must include:

Your complete name
Your PEBC ID number
The statement “I wish to be withdrawn from (add the application or exam you wish to withdraw from)”
The reason why
If you are eligible for a refund (see Refund Policies), include your current mailing address and the currency required for the refund

Withdrawing from an Exam Due to Visa Refusal

As soon as you are aware you will not be writing the exam, follow the “How to Withdraw” instructions above
Usual refund policies apply for withdrawal due to visa refusal

Withdrawing from an Exam for Medical Reasons

As soon as you are aware you will not be writing the exam, follow the “How to Withdraw” instructions above
Have the PEBC Candidate Medical Certificate completed by a physician or nurse practitioner and send a copy by email
The certificate must be dated no later than two days after the exam
The certificate must be received by email within 14 days of the exam. Keep the original signed copy yourself until the refund request is settled.

Withdrawing from an Exam Due to Bereavement

As soon as you are aware you will not be writing the exam follow the “How to Withdraw” instructions above
Email a copy of the death certificate to PEBC to verify that the bereavement was at the same time as the exam
The death certificate must be received by email within 14 days of the exam or your case will not be considered

Writing the Next Exam Instead

You cannot postpone an exam
Your withdrawal request for the current exam must be received at least 5 business days before the application deadline for the next exam
As soon as you are aware you will not be writing the exam follow the “How to Withdraw” instructions above
Submit a new application and fee for the next exam you wish to write by the application deadline for that exam

Examination Attempts

If you withdraw before the start of an exam, it does not count as one of your attempts at the exam. Please review the following sections on attempts for all related information:

How to Withdraw
Send an email to withdrawals@pebc.ca.

The subject line of the email must include:
- Your PEBC ID number
- The word “Withdrawal”
- The name of the application you are withdrawing from, e.g. Evaluating Examination. If it is an exam application, include the month and year of the exam, e.g. Evaluating Examination January 2020.
The body of the email must include:
- Your complete name
- Your PEBC ID number
- The statement “I wish to be withdrawn from (add the application or exam you wish to withdraw from)”
- The reason why
- If you are eligible for a refund (see Refund Policies), include your current mailing address and the currency required for the refund
Withdrawing from an Exam Due to Visa Refusal
- As soon as you are aware you will not be writing the exam, follow the “How to Withdraw” instructions above
- Usual refund policies apply for withdrawal due to visa refusal
Withdrawing from an Exam for Medical Reasons
- As soon as you are aware you will not be writing the exam, follow the “How to Withdraw” instructions above
- Have the PEBC Candidate Medical Certificate completed by a physician or nurse practitioner and send a copy by email
- The certificate must be dated no later than two days after the exam
- The certificate must be received by email within 14 days of the exam. Keep the original signed copy yourself until the refund request is settled.
Withdrawing from an Exam Due to Bereavement
- As soon as you are aware you will not be writing the exam follow the “How to Withdraw” instructions above
- Email a copy of the death certificate to PEBC to verify that the bereavement was at the same time as the exam
- The death certificate must be received by email within 14 days of the exam or your case will not be considered
Writing the Next Exam Instead
- You cannot postpone an exam
- Your withdrawal request for the current exam must be received at least 5 business days before the application deadline for the next exam
- As soon as you are aware you will not be writing the exam follow the “How to Withdraw” instructions above
- Submit a new application and fee for the next exam you wish to write by the application deadline for that exam
Examination Attempts
If you withdraw before the start of an exam, it does not count as one of your attempts at the exam. Please review the following sections on attempts for all related information:

If you are withdrawing from an exam and have scheduled your exam appointment through Prometric for Part I (MCQ), you must also cancel the appointment directly with Prometric as early as possible.