Candidates are strongly encouraged not to attempt an exam and to withdraw if, prior to the exam, they are ill or have other extraordinary personal circumstances (e.g., bereavement, recent physical injury) that may affect their performance in the exam.
If illness or another type of emergency arises after arriving at the exam site, the Chief Administrator is authorized to make decisions regarding admission to or continuation through the exam, if the circumstances are severe enough to cause risk or disruption to a candidate or others.
If you attend an exam sitting and feel that you may be unable to complete it due to illness or other extraordinary personal circumstances, you must tell exam staff at the time. The Chief Administrator will provide Waiver forms (Evaluating/Qualifying – Part I Examination or Qualifying – Part II Examination), offering you the choice of either continuing with the exam or withdrawing from (discontinuing) the exam and explaining the implications of both choices. You will be asked to read the information and sign two copies of the appropriate form, indicating your choice. One signed form will be provided to PEBC; the other will be provided to you before leaving the exam.
If you choose to withdraw from (not enter) or discontinue the exam you are also required to notify the PEBC office by phone (416-979-2431) or email (email@example.com) as soon as possible after leaving the exam site.
Refund Requests – If you wish to request a refund, you must send a written request by email and include appropriate documentation verifying the circumstances:
- If unable to complete the exam due to illness or physical injury, you must provide the PEBC Candidate Medical Certificate, verifying that you were examined at the time of the illness or injury. The certificate must be dated no later than two days after the exam. The certificate must be received by email within 14 days of the exam. Keep the original signed copy yourself until your request is settled.
- If unable to complete the exam due to bereavement, you must provide a copy of the death certificate, verifying that the bereavement was at the same time as the exam. The death certificate must be received by email within 14 days of the exam or your case will not be considered.
“No Standing” Requests – If you wish to petition for “no standing” due to an inability to complete an exam, you must send a written request by email and include appropriate documentation verifying the circumstances no later than 7 days after the exam. Appropriate documentation may include the PEBC Candidate Medical Certificate or a death certificate, but in the case of a “no standing” request, those documents must be received within 7 days. Petitions for consideration of “no standing” (and appropriate documentation) that are received more than 7 calendar days after the exam will not be considered.